Unified Communications, Enhanced
In order to optimise our clients’ Unified Communications experiences and imperatives, Axonex also offer the following key solutions – Attendant Console, Call Billing, Call Recording, Contact Centre, Fax Solution, GSM Gateway and Headsets.
Axonex’s cost-effective, user-friendly solution for streamlining and managing call answering and routing volume. Our Attendant Console deployments help users work more efficiently and easily manage calls within improved response timeframes, in turn bringing about greater employee productivity and customer satisfaction.
Our solutions enable our clients to fully analyse their telecoms activity and expenditure in the commercial marketplace, and are essential for ongoing effective telecommunications network management and operational efficiency.
At Axonex, we partner with the leading-edge Red Box Recorders in order to re-define the industry standard for voice recording through smart, yet simple, technology and services.
Our Call Recording deployments help clients develop a competitive edge, by growing customer loyalty and delivering an excellent experience.
Clients who implement these solutions can expect to reduce communication and call billing costs by up to 30%, and improve productivity by identifying non-business-related outgoing calls.
We can provide communications solutions that allow businesses and organisations to improve inbound and outbound customer contact through every possible channel.
At Axonex, we provide smart fax solutions for clients that reduce cost, automate delivery, increase productivity and shorten the business cycle.
Our GSM Gateway solutions are easy to install and automatically convert calls from fixed-line phones to mobile phones into calls from mobile to mobile, enabling significantly reduced telecom overheads.
We also offer a wide range of corded and wireless headsets optimised for Unified Communications environments.
Axonex has unparalleled experience in the deployment and client support of Cisco-based Unified Communications solutions. We hold multiple sector-relevant advanced accreditations.
Many new clients of ours are referrals who have come to us as a result of our pre-eminent reputation within our sector.