Unified Comms Optimisation

Axonex solutions designed to complement and enhance Unified Communications deployments.

Unified Communications, Enhanced

In order to optimise our clients’ Unified Communications experiences and imperatives, Axonex also offer the following key solutions – Attendant Console, Call Billing, Call Recording, Contact Centre, Fax Solution, GSM Gateway  and Headsets.

Attendant Console

Axonex’s cost-effective, user-friendly solution for streamlining and managing call answering and routing volume. Our Attendant Console deployments help users work more efficiently and easily manage calls within improved response timeframes, in turn bringing about greater employee productivity and customer satisfaction.

Call Billing

Our solutions enable our clients to fully analyse their telecoms activity and expenditure in the commercial marketplace, and are essential for ongoing effective telecommunications network management and operational efficiency.

Call Recording

At Axonex, we partner with the leading-edge Red Box Recorders in order to re-define the industry standard for voice recording through smart, yet simple, technology and services.

Our Call Recording deployments help clients develop a competitive edge, by growing customer loyalty and delivering an excellent experience.

Clients who implement these solutions can expect to reduce communication and call billing costs by up to 30%, and improve productivity by identifying non-business-related outgoing calls.

Contact Centre

We can provide communications solutions that allow businesses and organisations to improve inbound and outbound customer contact through every possible channel.

Fax Solution

At Axonex, we provide smart fax solutions for clients that reduce cost, automate delivery, increase productivity and shorten the business cycle.

GSM Gateway

Our GSM Gateway solutions are easy to install and automatically convert calls from fixed-line phones to mobile phones into calls from mobile to mobile, enabling significantly reduced telecom overheads.

Headsets

We also offer a wide range of corded and wireless headsets optimised for Unified Communications environments.

Axonex Expertise

Axonex has unparalleled experience in the deployment and client support of Cisco-based Unified Communications solutions. We hold multiple sector-relevant advanced accreditations.

Many new clients of ours are referrals who have come to us as a result of our pre-eminent reputation within our sector.
 


To discuss your specific requirements contact us. Tel: 01242 535700 or email