Managed Services Network

IT services that switch your business ON

With 100% client satisfaction ratings and a collection of customer service awards under our belts since 2005, we deliver an unmatched customer experience, 24x7x365

Our customer success framework

Axonex Customer Success begins by gaining insights into our customer experience and helping our customers achieve the required business outcomes through consistent, process-driven engagements, along with real-time data, analytics and automation. Our VALUE framework allows Axonex to constantly monitor adoption to ensure a positive customer journey.

Proven results

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Expert IT support, whenever you need it

Axonex builds a complete IT service around you – and backs it up with bulletproof IT support. From remote monitoring and reporting to on-site support, we’re ready to provide the responsive, flexible, bespoke solutions that get the most out of your IT infrastructure. Trust our skilled in-house technical team to implement innovative and flexible support services. Turn to our NOC and SOC’s dedicated Technical Assistance Centre engineers to expertly diagnose and resolve your issues, 24x7x365, and be assured by our continual service improvement and regular service review meetings delivering a support service that continually evolves. Already an existing support customer? Access the online portal here

Deploying complex IT infrastructure – without disruption

Your IT requirements are unique, and our highly skilled in-house field engineering team work with you to achieve them. Our service team have extensive experience in designing and deploying complex infrastructure into mission-critical environments across the globe, letting them handle everything from project management to design and implementation services, without disrupting your day-to-day. Underlying all our services is the deeply consultative approach we take in order to ensure the solution is right for your business and that you receive the business outcomes and value expected in the timeframes agreed.
Professional IT Support Services

Axonex handled it with great efficiency and professionalism, not only adapting to our needs but in many cases, pre-empting them based on their deep understanding of our infrastructure strategy, and suggesting alternative/better ways of achieving the desired outcomes'

Richard Holmes, Infrastructure Program Manager, Jones Lang Lasalle

Accreditations that matter

  • ISO 20000
  • IS0 9001
  • ITIL
  • ISO 27001
  • Cisco Gold Partner (updated)